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This article shows that no matter how hard you try, you can still get it wrong. This is a story about failure. 

It is often difficult and embarrassing to admit failure and sometimes it is even difficult to see it, even when it is right in front of us. But only by examining our failures can we hope to improve and progress. Hopefully, this article will help others avoid the same mistakes we made. 

Keep in mind that web analytics is not always about counting traffic. In fact, that is usually only a small part of it. It is mostly about offering better products and services, improving the website and making each visit to our website a more pleasant experience. It is also about building customer loyalty and confidence. 

This incident started when we received a request to cancel web site tracking service for an account. This happens occasionally, but of course, a cancellation is never a welcome sight. Try as we might, we cannot please everyone. So we learn to accept these things; it is just business. 

However, it is our policy to investigate every cancellation and try to determine what went wrong. Once someone has decided to cancel, there is nothing that can be done about it. It is too late. Any damage has already been done. We know that we cannot recover a lost account, but we always try to learn something that will help prevent such things happening in future. 

The first thing we did that morning was to close the account as requested and issue a credit. We then wrote to the web site owner and informed them that their request had been taken care of. We made no excuses nor did we try to recover the account. But we did ask for help in understanding why they were unsatisfied. We asked a few simple questions as to the reasons for the cancellation and what we could do to improve the service. Our request went unanswered. 

Next, we looked up the account details to see what we could learn. We were shocked! This account had been open less than 24 hours! Not even one full day. To be honest, this stung. It was almost personal, a real slap in the face. It was not so much that we had lost an account, but that it happened so quickly. Such a thing had never happened before, so it was a rude awakening. 

This is a story about failure

Once we located the account, we were able to ‘drill down’ to see every aspect of our client’s visits to our web site. 

The original visit came from someone searching for a way to monitor traffic on multiple websites. This was indicated by the keywords used in searching the web. In the one day that we did business, they made three visits, looked at 96 pages and spent an average of 14 minutes and 7 seconds on each visit. The average of 26 seconds per page is a bit long, but the 96 pages visited are what really caught our eye. 

Bear in mind that that was not 96 different pages, but simply 96 page visits. Some pages were visited several times. Our visitor detail page lists each page in chronological order as it occurs. This lets us see exactly what visitors find of interest and gives us some idea of what is going on in their minds at the time. Keywords and on-page links tell us what subjects were important. 

In this case, our visitor went directly to the products page to see what we had to offer. They next looked at the pricing page to see if it was affordable. They returned to the products page using a link that discussed our risk-free, money back guarantee. So we know this was an important consideration. 

They then started the purchasing process, but changed their mind and went back to the pricing page for another look. From there, they returned to the buying process via a link that talked about a special offer we had at the time. So now we also knew that the offer had appeal. 

In fact, our guest made three attempts at buying the product before finally completing the sale. The very fact that they did buy on the first visit is also a bit unusual. Most people shop around and come back several times before buying. But there was not enough time between visits for this to have been the case. But then again, perhaps they had been shopping around before coming to our site. So this alone was not given much weight. It was just something we noted. 

Next, our new client followed the usual procedures: going to the login, changing the default password, setting up the account and looking at the reports. From here, the first signs of confusion and uncertainty begin to show. 

Our client next went back to the products and pricing pages. Since no links were used from these pages, we are not sure what they were looking for. But they again returned and logged in and tried to look at statistics. A few minutes later, they returned again to the product and pricing pages for another look. 

Finally we began to get a hint of what was wrong. Our client now went to the tutorials and features pages, examining at length an article on analyzing the website data. Then back again to the statistics analysis. So now we begin to see that our client was unsure of exactly how to go about gathering and using the information from their website. 

From here their confusion seems to increase. They went again to account setup and then to the help pages. They repeated this process several times over the remainder of the last two visits. Finally, they gave up and cancelled the account. 

Our next step was to examine our late client’s site setup parameters. We found that certain fields were not set up correctly, confirming our growing suspicions that our instructions were not clear enough. By looking at the pages visited and examining the subject matter of those pages and links, we know that our visitor became frustrated at not being able to see statistics being gathered in real time from their site. 

And the most telling feature of all came from examining the client’s web pages. They had never installed the tracking code on the pages so that statistics could be gathered in the first place! And indeed, there were no records from this account in the database. 

This made it obvious that although we had sent them the tracking code to be placed on their web pages, we failed to provide guidance that showed exactly how and where to install the code. We failed to explain its importance and how it worked. This was a very basic and stupid mistake. 

Most of our clients are pretty tech-savvy, and since we had never had a problem like this before, we had forgotten that not all of our customers are technically proficient. As if that were not bad enough, our whole business was supposed to be focused on the small web sites. It should be obvious that these people were not likely to be technical people. 

So what did we learn from all this? First and foremost, our communications were bad. This client never asked for help. But then, no one should have to ask. We should have offered it right from the first, along with an easy link to reach us. We should have made our introduction more personal, giving a sense of friendliness and concern. 

We also learned that our tutorials did not answer our client’s questions. Neither did our help files. 

Now we have had to re-think our entire presentation and procedures. We have begun a process of updating and rewriting our tutorials and help files, adding video demonstrations and more graphics and examples. We have added help notices in our introductory email to new clients. 

Even though it was only one customer out of many, it was a very important customer. They all are, as this quote from Brent Oxley of Hostgator shows: 

“One unhappy customer is worth the weight of 1,000 satisfied customers in terms of how they can affect future business, so we strive to keep as many people happy as we can. We may receive 500 letters of praise in a month, but it is that one letter of dissatisfaction that keeps us up at night wondering how we can make things better.” 

The process of updating our site is still in progress. It is not an easy job. Some items have been completed, but it will take some time to get around to them all. A website is a constant process of change and improvement. Nothing stays the same for long in the internet world. We made the mistake of getting too complacent. It took a harsh reminder from a dissatisfied client to set us straight. 

It is too late to bring that customer back. They are gone forever. But perhaps we can prevent such a thing from happening again. Perhaps you can use our failure to build on your success. I hope so.


Before you begin building a database of existing and potential customers, make sure that you understand the basics behind protecting and ensuring their privacy. Businesses need to build customer trust and protect the data they’ve gathered. 

Make sure your new contacts are fully aware of the ways you’ll use their data, regardless of how you collect their information. The best way to do this is by instituting a “privacy policy.” 

If you already have a retail store, you have many opportunities to connect with existing and potential customers and acquire their information for marketing. 

When you expand this storefront to the Internet, your opportunities mount even further. Gathering customer information allows you to continually reach your customers and prospects, either through online or offline marketing campaigns. 

Depending on your business, you may want to send regular newsletters, monthly email specials, calendar events, postcards, or catalogs to current and potential customers. 

The more information you collect about each patron, the greater impact your marketing efforts can make, the stronger understanding you’ll have about your customers, and the better you’ll be able to serve them. 

A privacy policy simply explains to your database what you’ll do with their personal information. Depending on your budget, you can either use a free policy wizard to create a basic privacy policy for you or you can hire a copywriter or an attorney to develop a more complex policy for you, but this is usually only necessary for very large corporations that sell products online, offer password-restricted user functions, or deliver other advanced features on their website. 

new customer information

Some questions to address when creating your Privacy Policy include: 
  • Do you, or will you ever share or sell customer information with outside parties? 
  • If you do sell their information, who will you sell it to and what will they use it for – contests, advertising, simple sales, or order processing? 
  • If you use customer information to send promotions out, how frequently can they expect these? 
  • What should your customers do if they want to opt-out from mailings in the future? 
Proactively addressing your customer’s potential questions builds trust and confidence and keeps you compliant with growing federal privacy legislation. For more information on privacy, your responsibilities when collecting data from minors, or securing financial information, visit the Federal Trade Commission’s online resource on the subject. 

If you collect customer information online, post your detailed privacy policy on an easily-accessible page on your website and ask those giving you their information to read it. 

If you gather information at your store, keep your privacy policy posted in plain site near your sign-up mechanism, put pamphlets that customers can take with them somewhere by the sign-up mechanism, or be prepared to brief the customer before taking their information. 

Once your privacy policy is in place, you can start building your contact list. 

Here are four quick and easy ways to gather new customer information, both online and off:

1. Add an “opt-in” mailing-list sign-up or newsletter subscription to your website. 

Opt-in means that the person is choosing to give you their information. Customers and prospects enjoy receiving valuable information, discounts, newsletters, and “email-only” exclusive offers. 

So if you position the way you’re going to use their information correctly, they’ll be more willing to give you their information. 

Give your website visitors the opportunity to opt-in to your promotions, then follow-up with an email marketing campaign every two to four weeks to stay in touch. 

2. Offer a free download. 

A great way to draw interest and gather contact data is by offering a free download on your website. Examples of free downloads include:

White papers or research reports. 

These reports usually show industry trends, comparisons between various problems and solutions, and other industry-specific findings. Sites that offer these reports often suggest that visitors download these items to learn about the latest trends in their industry. 

A short manual or ebook. 

These may be offered by any industry and adapted accordingly. For instance, a pet-supply store might offer a pet-care guide in the form of a medium-sized pamphlet or an online version of the work, known as an ebook. 

A special report. 

Special reports are usually reviews or overviews of certain topics. Examples of downloadable special reports include things like a review of audio equipment provided by an audio/video shop, or a report exploring the importance of long-term care insurance authored by an insurance agent or agency. 

A coupon. 

You’re familiar with coupons – certificates that consumers can redeem for discounts on certain products and services. Clothing stores, pharmacies, and just about any other retailer can offer downloadable coupons or rebates for customers, and various service providers can also integrate coupons into their marketing mix.

When your visitor requests this download, send them to a new web page where they’ll fill out a short registration process. When visitors are focused on downloading a free item at the end of the registration process, they’ll offer information freely. 

3. Put an email sign-up sheet or book near the cash register. 

Many walk-in visitors would love to receive exclusive promotions, discounts, or special offers, but will forget to sign up if they have to visit your website when they return home. 

Popular clothing shops will often put a mailing list sign-up sheet or book next to the cash register and ask each customer if they’d like to put their email address on the list as they’re checking out. 

And restaurants will often use the “fishbowl” approach – they’ll ask customers to drop in a business card into a fishbowl or a similar container to win a free drink, appetizer, or lunch. 

If you offer a good incentive, customers will have a receptive disposition and won’t thing twice about giving you their information.

4. Include a tell-a-friend option on your website and email promotions. 

Word-of-mouth advertising is one of the most valuable customer-acquisition methods. When friends recommend an product or service to a friend, that referral holds much more weight than if a business alone boasted about its benefits. 

Let your website visitors or email promotion recipients tell their friends about you. This system can have a powerful, domino effect. 

To add this promotion’s function, ask your web designer to include the program on your website or do it yourself by using a free, tell-a-friend service like Refer A Friend.

It’s easy to leverage the strength of your online and walk-in traffic and encourage each visitor to join your contact database. These people have already shown interest in your products or services in one form or another – either by visiting your web site or your store. 

When you implement one or more of these strategies you’ll be on the path to building a strong, targeted contact list of current and potential customers that are eager to buy your product. Once you establish consistent communication with those people you’ll be able to watch your bottom line grow exponentially.


Once you’ve located a few hosts to research, the ten questions below will take you a long way towards making an informed decision. You may be able to find many of the answers to these questions on the hosts’ web sites, but always feel free to call the host and quiz them about their operations. 

The quality of the answers and degree of professionalism you get from a potential host often transfers to the type of support you’ll receive once you become a customer. Without further ado, the ten question to ask your web host: 

1. How long has the web host been in business? 

The length of time that a host has been in business can be related to their ability to provide a quality, reliable product. If your host can satisfy its customers, then those customers are likely to stick with the host’s service. Therefore, stay in business. There are, of course, situations where this is not applicable or becomes a bit hazy. 

Be sure to also inquire about whether a host has recently been involved in a merger, acquired what was once a well-known brand name, or launched a new brand. If any of these apply, then delve deeper into the story behind what has happened and determine whether quality resources are still with the company. 
  • Type in the web host’s domain name and determine what year the domain was registered. If only registered in the recent past, ask the host about it. If the domain name was recently registered this is not necessarily a red flag. Simply inquire with the host about it. They may have recently launched an affinity-based brand to cater to your market. 
  • Type the host’s name into a search engine and check out the results that you get, other than those from the host itself. You may run across reviews, interviews, or industry articles about the host. 
2. Does the web host own its data center? 

A data center is the foundation from which all products and services are built upon. If your host owns its own data center, then they are likely quite entrenched in the hosting business. 

They also have an experienced staff and knowledge base from which to draw from when supporting your web site and building new products.

In other words, if a host owns its own facility, then it controls more of the variables that can make or break your web presence. 

web hosting

3. How many upstream Internet providers does the web host have? 

Your web site performance is not just a measure of your web server's speed. The ability of your web host to route traffic through the cleanest Internet connections is also of great importance. It is crucial that your provider have multiple connections to the Internet. 

Accidental fiber cuts in construction or telecom work and data center equipment failure can cause your site to go offline for an extended amount of time. 

This can be avoided if your web host has other connections to the Internet that will reroute traffic that would have normally been carried on the failed circuit. Yes, this means your host must also have extra capacity on hand to handle normal traffic levels when one connection is lost; which is another area where a host can attempt to cut cost. 

This is much like when driving your car, there are several streets that you can take to get to your desired destination. Sometimes you will encounter construction or an accident that will require you to take an alternative street. Well, the Internet works the same way. There are several routes that traffic can take to a destination. 

Your host should be able to choose the cleanest, or most efficient, route to your web site visitor. In fact, your host should be able to continually tune these routes to find the best path to your visitors. 

Another way to achieve this is by minimizing the number of different networks traffic will pass through before reaching its destination. 

It is extremely important for your host to have direct connections to networks that have lots of eyeballs. In other words, your web site will be served better if your web host is using connections with networks that facilitate Internet access to large volumes of subscribers. 

4. Does the web host monitor its customers’ sites twenty-four hours per day? How? 

There are a couple of factors that can influence the answer to this question. Does the host own its own data center? If not, then they are physically removed from their servers and likely paying a co-location company to provide monitoring for them. 

When another company controls the environmental systems that provide the home for the host, one can argue that you’ve created another potential point of failure; that being the communication of an issue from the data center to the web host. That point of failure can increase the latency between an issue and its resolution, resulting in increased downtime for your web site. 

Second, if your web host has an issue with its own infrastructure, then there may be travel time associated with their engineers getting to the data center to resolve it or, once again, increased latency by trying to remotely resolve an issue. 

5. Does the web host provide 24/7/365 toll free phone and email support? 

You might be surprised at how many web hosts don’t provide 24/7/365 support. The industry’s hosts run the gamut from only email support to providing phone and email support 24 hours per day and 365 days per year. 

The best way to eliminate not having support when you need it, is to choose a host that can assist you whenever you need it. 

When an idea wakes you from a slumber at 3 A.M., it’s nice to have your host on the other end of the phone to discuss it. When your site malfunctions due to a programming glitch the night before your store is to open, it’s wonderful to have your web host on the phone to decipher the issue with you. When your cat accidentally deletes some important files, know that your host is there to help recover them. 

Also make sure that your host is providing support over the major holidays.

Many web hosts will close their support center, decrease their support to only email, or send their support team home with a pager to be called in case of emergency. All of these decreases can create latency if your web site goes offline.

And, holidays are often days which persons will spend time on the Internet after they’ve completed all of their social plans. Matter of fact, word-of-mouth business is one of the most effective means to customer acquisition. When people get together, they exchange ideas. 

6. What levels of redundancy does the web host provide? 

Failures that cause your site to lose connection can happen. Therefore, it's crucial to find a provider whose hosting architecture provides the least-risk of failure. Redundancy is necessary. Single points of failure are very bad, but many hosts attempt to cut costs by risking single points of failure. Ask your web host about their redundancy in server architecture (web, email, and DNS servers), load-balancing, and file storage. 

A web server is the hardware and software combination that serves requested web pages, files, or other information. Servers answer requests from web browsers to provide information from web sites, email, and databases. They then send that information to the requesting browser. 

Load balancing divides the amount of work that a server has to do between multiple servers, which also adds redundancy, so that more work gets done in the same amount of time and, in general, all web sites requests within the network get served faster. 

The load balancers stay in constant contact with the servers to determine how busy they are and/or if one of them has failed. It may sound like a no-brainer, but having your site connected to the Internet is the whole reason for having a web site and a load-balanced, redundant network is vital to that endeavor. 

Has your email server ever been down? 

Redundancy is also vital for email and DNS servers. A Domain Name System (DNS) server translates requests to locate a web site. 

As you can imagine, keeping email and DNS servers online is a mission-critical task for a web host. 

For file storage, seek a host that uses a reliable storage solution with multiple auto-fail over and hot-swappable drives to ensure continuous delivery of your web site. 

7. Does the web host automatically backup customer web sites in case of data loss? How often? 

Backing up web sites should be a routine part of your web host’s operation. Backup is the activity of copying files or databases so that they will be preserved in case of equipment failure or any other catastrophe. 

8. What is the web host’s billing policy? 

Look for a web host that provides a money-back guarantee. This will allow you to try out the host’s service. Should you find that the service is sub-par in site performance, reliability, or lacking the features that you seek, the ability to request your money back, within the parameters of the guarantee, is priceless and liable to save you from later trouble.

It is always a good to idea to inquire about the web host’s cancellation procedures. There are many out there who require you to send them an email or make a phone call to cancel, which can extend the time frame to cancellation. 

A host who is confident in their service will have a cancellation form or online avenue within their control panel. 

Now, they will likely also have a retention program, so don’t be surprised when they call or email you to ask why you are leaving. After all, your feedback helps them to evaluate their service. 

9. Does the web host provide the features that you need for your web site? 

Sometimes people choose a host because it has the exact feature set that they need, but later find that feature set means nothing when access to those features is unreliable. 

Make sure that a host has your desired features and is also reliable. To make sure that the host you are evaluating has everything you need, use the following list: 
  • A domain name, but be sure to look for hidden registration fees or renewal fees 
  • An ample amount of versatile email accounts including web-based, POP3, and IMAP 
  • Email spam filtering and virus protection are a must these days, unless you are providing this on your own 
  • Enough disk space to meet your site’s needs 
  • Monthly bandwidth allotments that will cover your traffic and the ability to increase that allotment based on your site’s success 
  • Site building tools such as extensions for FrontPage or other online/downloadable site building programs 
  • Ease of upload to your site via FTP or other means 
  • Access to a robust traffic analysis program or the raw logs for you to process yourself 
  • Programming languages, including CGI, PHP, MIVA (if needed) 
  • Ecommerce shopping cart alternatives 
  • Database capability, dependant upon your application preference 
10. Does the web host have the products and services to handle your growth? 

You might be surprised how many sites that once started for fun or as a hobby have grown into some of the most popular sites on the Internet. Hence, you never know when you’ll outgrow your current product or service and need to move up the ladder to the next rung. 

Make sure that your web host can meet your anticipated growth, not only within the product range of shared hosting, but should you ever need a dedicated server or co-location solution, your host is there to discuss and provide the best solution. 

Do your homework by using the above questions as a template and you will likely save yourself some major headaches down the road. If you’ve gathered information about multiple hosts, you can now compare apples to apples and decide on the best host for your needs. 

Hopefully, the work that you’ve done will avoid forcing you to use your gut, but rather make an informed decision based on the facts. Perhaps, the best piece advice that you will find in any article or forum about choosing a host is, if something seems too good to be true, then it probably is.


Shopping is very therapeutic for women, and it gives you a chance to clear your mind. Just remember that while you are out shopping, you need to be relaxing. Treat yourself to an ice cream cone or catch a new movie if the mall has a theatre. 

If you are feeling ambitious, though, or cannot justify taking an afternoon off to shop, give yourself a chore, like deciding on nursery room colors or selecting a crib. Then, you will feel like you are accomplishing something as you go. 

Do not get stressed out, however, if you do not find what you want right away. Remember, you are just looking now. 

These activities will help you let go of your stress and refresh your spirits

There is no hurry to immediately find and/or buy everything, especially since friends and family will want to help by bringing gifts to your baby shower. 

Most women like to go shopping. However, sometimes pregnant women reluctant to go out because they are afraid could harm them. 

That’s not true! Go and have fun. You don’t have to spend any money; just get out and window shop. Try on shoes; check out the new fall purses or sample a new cookie at the corner stand. 

If you would rather shop for clothes, purses or makeup, though, that’s also fine. Sometimes, it is good to step away from the “mommy” world and remember that you are also a woman who has her own needs and wants. 

You might also feel good just trying out new perfumes and seeing what those strappy sandals look like on (even if you know they would kill your feet!). 

A new maternity outfit or a sweet scented lotion may be all you need to feel de-stressed and reinvigorated. 

Don’t feel guilty if you need some “you” time or if you need a little something to perk up your spirits. 

Any of these activities will help you let go of your stress and refresh your spirits. Then, you will be fully ready to be Mommy again!


The cause of hair loss is multi-variable. Most people erroneously believe that hair loss is caused by things like bad circulation, stress, sweat and dirt on the scalp, or wearing hats. 

With the exception of stress, none of these factors has been proven as a cause of hair loss. Stress is also not very likely unless you have undergone extreme physical or psychological torture. This hair loss is also temporary. 

The real cause of hair loss lies with hormonal problems. Hair loss occurs when male or female hormones (androgens and estrogens) are out of balance. An imbalance of hormones is usually a genetic trait that as of yet, cannot be cured. 

hair loss

Male and female-pattern baldness is the most common form of hair loss. This is caused by a hormone called DHT, a naturally occurring hormone that helps in sexual development. After puberty, an increase in DHT causes an increase in binding at hair follicle protein receptor sites which throws the process of healthy hair growth off. 

Other causes of hair loss may be medicine. Blood-thinners, medicines used in chemotherapy, an excess of vitamin A, birth control pills, and antidepressants have all been shown to promote hair loss in certain people. Infections of the scalp can cause hair loss as well as certain diseases like lupus and diabetes.

Normally, about 10 percent of the hair on your head is resting (not growing). After a few months, the resting hair falls out and new hair begins to grow in its place. The growing phase can last from 2 to 6 years. While in the growing phase, hair will gain approximately 1 centimeter a month.

It is normal to experience hair loss every day as part of this normal resting/growing cycle. Some people experience excessive hair loss from a variety of causes.


The irony of us becoming a nation of workaholics is that in long term it has adverse effects on businesses. One of the sacrifices of over-working is that less time is devoted to leisure or recreational activities, the very thing that can combat stress and give increased welfare that would allow us to work harder and for longer. 

Recent research has indicated that lower and not higher working hours relate directly to higher productivity. 

The UK currently has the longest average working week in Europe and there is mounting evidence that overwork is taking its toll on the British workforce. For example: 

Your job is killing you

  • Approximately 106 million working days are lost through back pain, costing the UK economy £5.2 billion 
  • Approximately 90 million working days are lost across the UK as a result of stress-related absence. 
  • Stress experts state that consistently working more than 45 hours a week can damage your health, physically and psychologically. 
The next time you say that your job is killing you, you may just be on to something. 
One such leisure activity is exercise. The benefits of exercise are long established. It has a direct effect on preventing or helping a range of illnesses including diabetes, heart disease and osteoarthritis. 

For the young it is an important means in helping build healthy bones, muscles, and joints. 

For the old it is a vital means in reducing the risk of major illness and premature death. For everyone in between, regular activity reduces the risk of disease, controls weight gain, slows ageing and increases psychological well-being. 

For those who prefer activities a little more daring than an hour on the treadmill, there are a range of extreme sports and activities that are a fantastic means of expelling all that pent up work-related stress. 

An extreme sport is any activity that has an element of danger attached to it. Apart from the risk element, many of these sports have a positive effect on your well-being and are great for shaping up physically. 

So what is stopping us? There are countless organisations and clubs out there with ideas and activities from the easy to the extreme. All of us need to find the time to relax and unwind after a long day’s work. 

We live in such a fast paced society. Our world is one filled with endless tasks and demands. 

If we are feeling overwhelmed with too much stress and pressure, we will not be able to cope with all that life presents before us. 

These factors make it extremely important for all of us to find time for leisure.


Studies show that an estimated 80 % percent of people experience acne at some point. No one knows exactly what the cause of acne is and the sad part is that most of the acne products are sold over the counter for treatment. 

Most over-the-counter acne treatments are topical and come in the form of a cream, soap, lotion or gel. Acne products normally contain benzoyl peroxide (good for killing the bacteria and possibly reducing oil production), sulfur (helps eliminate blackheads and whiteheads) and or salicylic acid (cuts down the speed of cell lose). 

More severe cases may require prescription acne medicine that is topical or oral. Oral acne medication can help reduce both the growth of the bacteria and inflammation of glands.

Are you suffering from acne?

Do you know what is causing it ? 

acne treatment?

1. Acne normally begins between the ages of eleven and thirteen. 

This is true in both males and females due to changes in hormone levels. These hormones, called androgens, will enlarge the facial glands. 

The oil produced by the glands is known as sebum. The hair follicles shed dead cells too quickly and the cells and sebum form a blockage in the gland. 

2. Acne can also be caused by genetics. 

Studies have shown that a family history of acne can affect whether you have acne and the severity of it. So if your mother or father had acne as a teen, chances are that it will be a contributory factor to the cause of your acne. 

3. Factors linked to women 

Women have several factors that men don’t that can be linked to the cause of acne. 

Women go through several phases of life that cause their hormone levels to change. These changes can cause acne in adult women between two and seven days before their menstrual cycle. 

4. Pregnancy and hormones 

Pregnant women also experience a fluctuation in hormones. Those who may have previously had little or no acne may see pimples during their pregnancy and for a time after the birth of the baby until the hormone levels return to normal. 

5. Menopause and hormones 

Menopause will cause changes in hormone levels for woman and can be a cause of acne. Women also tend to wear heavy makeup when experience an acne outbreak, which only worsens the problem by further clogging pores. 


Especially in adults, stress can be another cause of acne. When you are stressed, the hormone cortisol is produced. 

Cortisol will worsen any acne you already have. To prevent stress-related acne, try relaxation and meditation. 

7. Pressure and rubbing from tight garments. 

Adult with acne should avoid tight-collared shirts that might irritate the acne further. Adult athletes may notice an outbreak of acne from equipment such as backpacks or athletic helmets. 

Some adults experience acne from picking at blemishes on their skin. You should never pick at or squeeze a pimple, blackhead or any other blemish on your face. 

This can only cause more acne and possibly an infection. When cleaning your face, avoid harsh facial cleansers(they cause the creation of more sebum) and scrubbing your face too vigorously.


Stress occurs when the body reacts to change, triggered by events happening directly to you or around you. Although your bodily response can be a positive one -- keeping you alert -- too much stress can be harmful to your health.

Most of our stress is a result of everyday responsibilities and obligations. As we go about our lives, pressures -- both physical and mental -- are constantly putting a strain on our bodies.

Although this stress is not always obvious to us, the daily tension can cause minor illnesses such as insomnia, backaches, skin disorders or headaches, and can also contribute to potentially life threatening diseases like high blood pressure, heart disease and a variety of other serious illnesses.
Everybody, these days, is prone to stress -- we need to find ways to reduce stress in our daily lives, There are a number of simple things that people can do to greatly reduce stress in their daily lives.
So, remember to treat yourself to much needed moments of peace and relaxation every day, for your health and well-being. You deserve it, don’t you?
Although stress can’t always be avoided, we can certainly learn to manage it and lessen the harmful effects on our bodies. We are offer the following ideas for reducing stress in your life:

We are offer the ideas for reducing stress in your life

Regular exercise is a great way to reduce stress. Just 20 to 30 minutes of activity a day will help your body to relieve itself of pent-up stress.

Take short, periodic breaks from your day to just sit quietly and calm your mind. Even a bit of meditation or gentle focus can help to quiet your mind and calm your body. This can enormously help in relieving stress.

Create an environment at home and at work that is as stress-free as possible. For instance, have you ever noticed how calm and relaxed you feel when you are sitting in nature, next to a babbling brook, a river, or some beautiful waterfalls? Well, it is very easy to bring those natural, calming water sounds into your home or office, with a beautiful, affordable water fountain. This enables you to create a wonderful sense of calm and serenity in any living environment.

Water fountains come in range of sizes and styles, some of which are small enough to fit on even a modest desk top at work. The floor-standing and wall-mounted models create a magnificent presence with their illuminated cascading waterfalls. Esthetically, they are stunning, and they create beautiful waterfall sounds that are mesmerizing and delightful.
All of these water fountains are beautiful to look at, and are very relaxing at the same time, More and more, we are finding that people are choosing these wall fountains as pieces of natural moving wall art, over more traditional art pieces such as paintings and prints.
Eliminate stress from the moment you wake up in the morning. “Something as insignificant as your alarm clock may be contributing to your daily stress,” says Sutton. “Most people use an alarm clock with a harsh beeping sound that suddenly jars them from sleep. That shocking process can actually send stress throughout your entire body, which sets the tone of your whole day.”

Instead of a traditional alarm clock, there are a variety of very effective natural awakening alarm clocks that wake you up you in a gradual, stress-free way every morning. There are sunrise alarm clocks that awaken you with a simulated glowing sunrise. This is particularly effective for people who suffer from Seasonal Affective Disorder (SAD), but thousands of people who do not suffer from SAD also use this type of clock and love it.

There are also clocks that awaken you with a choice of several different nature sounds (such as ocean surf, forest rainfall, birds etc.) or your relaxing musical choice from any CD. Such clocks are also excellent for lulling you to sleep at night. And then, there are clocks that awaken you with a beautiful zen-like chime cycle that increases over a 15 minute period. Also, many of these natural awakening alarm clocks include a built-in radio, if you wish to awaken to any radio station.

Share your feelings. Whether you have had a bad day at the office or a sick child to take care of, talking with a friend can help you remember you aren’t alone. Don’t forget to stay in touch with friends and family: they can provide valuable support and guidance.

So, remember to treat yourself to much needed moments of peace and relaxation every day, for your health and well-being. You deserve it, don’t you?


Let's think about this for a minute. If you want others to love you (which deep down I really believe we all do), you absolutely must love yourself first! How can you expect someone else to love you if you won't love you? It's complete madness! 

So, do you love yourself? For many people this question makes them feel more than a little uncomfortable. In fact, if you've suddenly become short of breath and your palms have gone a little sweaty, then you should definitely continue reading this article! 

A mad passionate love affair! 

Have you ever considered what it would be like to have a mad passionate love affair with yourself? And I'm not talking about a one night stand here either! I'm talking about a beautiful, blossoming, burgeoning romance. The kind of romance where your love, understanding and compassion for yourself deepens on a daily basis, over a lifetime. Have you any idea what sort of impact that would have on your experience of life? 

Your outer world mirrors your inner world

All love begins with self-love. 

Often we start looking for love in all the wrong places. For some reason many of us believe that love actually resides outside of us, when really it resides within us. If as a starting point, you make the decision to love and accept every aspect of yourself, the good, the bad and the ugly; you will find that love will naturally begin gravitating towards you. Not only that, you will begin to see love and beauty in all things. 

Radical new dating service! 

I'm so passionate about this whole self-love stuff, I'm actually considering setting up a radical new dating website around the concept. Here's how it will work. You jump online, go through an extended questionnaire where you list everything there is to know about yourself. The information entered will then get processed by the world's most sophisticated internet dating match making software. Before it actual spits out your perfect match, you will be asked one final question. 'Are you prepared to love, respect and cherish this individual for the rest of your days, regardless of circumstance?' 

If you answer yes, it will announce that you are now ready to meet your true love (drum roll). A virtual door will then slide open and standing on the side will be the most stunningly beautiful human being you have ever laid eyes upon in your lifetime. You! 

The time has come to become your own secret admirer. Go out of your way to really make a lasting impression upon yourself. Blow a couple of kisses, buy some flowers and turn on the charm. Indulge yourself with the things that make you feel amazing. Adore your body, nourish your mind and cherish your soul. 

If you keep up these sort of antics, before too long I have not doubt that you will come to the unmistakable conclusion that you're a 'bit-of-all-right'!


The philosophy of lomi lomi is where there is 'relaxation' there can be no illness!. It's also a good idea to go and sit somewhere peaceful, preferably in nature and allow yourself some time to 'come back to earth' and integrate the lomi lomi experience. This is especially so before getting behind the wheel and driving anywhere. 

After your lomi lomi, it's really nice to have a cleansing warm shower to wash away any lingering 'energy'. It's also a 'must' to drink plenty of water afterwards as the effects of the lomi lomi in detoxifying/healing your body will continue to work well after the treatment. 

So there you have it. I hope these tips help you get the most out of your lomi lomi treatments as they have for myself

Anyone who's had a hawaiian lomi lomi massage from a skilled and caring practitioner knows very well the deep levels of relaxation and rejuvenation that can be achieved. 

However, as powerful as lomi lomi massage is, there are specific things that we can do before and after the lomi lomi treatment to ensure that we get the absolute most out of the experience. 

Here are my top 5 tips for getting the most out of your lomi lomi treatment. 

Here are my top 5 tips for getting the most out of your lomi lomi treatment

1. Make your lomi lomi treatment your first priority. 

On the day of your lomi lomi booking, make sure that you organize yourself so that the most important thing in your day is your lomi lomi treatment. This means making sure that you clear your schedule so that you are free 1 hour either side of your lomi lomi treatment. 

This will give you enough time to slow down and relax before your treatment, it will ensure you arrive on time without stress, and at the end of your lomi lomi, it will give you time to more slowly integrate back into your world, without having to rush back in. 

2. Make sure you are clean and comfortable before your lomi lomi. 

When we get onto a massage table, it's only natural that we can become a little self-conscious about our bodies. 

In order to be able to relax, it's a good idea to shower before having a treatment. This will not only make sure that you are clean, smell nice and feel comfortable on the table, but will also begin the process of warming up your muscles and relaxing your system. 

It is also a good idea for men to have a shave a couple of hours before-hand, so that the face massage is enjoyable (i.e. not rough) and for women, you may feel more comfortable if you have performed your hair removal routine a day or two before your lomi lomi treatment. 

3. Make sure you are well hydrated before your lomi lomi. 

As lomi lomi can be a fairly intensive treatment in terms of detoxifying the body, you will need to make sure that you are well hydrated before your treatment. 

Now this doesn't mean that you need to flood your body with water, but rather it means keeping a water bottle with you all day, and taking regular mouthfuls to keep your water levels topped up. 

However, you shouldn't drink anything at least 3o minutes prior to your lomi lomi treatment, otherwise you may find yourself needing to go to the bathroom in the middle of your lomi lomi. 

In regards to food, it's good idea to avoid eating heavy food, such as meats, pastas and dairy at least an hour befor your lomi lomi treatment, this will help your system relax and ensure that your body's energies are free for healing and not spent in digesting food. 

4. Create an intention for your lomi lomi treatment. 

As lomi lomi works on treating the whole person, and we each create our own reality with our thoughts, creating an intention for how you would like the lomi lomi to help you is a powerful way to actually 'make it happen'. In fact, it turns the lomi lomi into a powerful 'prayer' for calling what you want into your life, whatever that may be. "Ask, believe and you will receive!" 

5. During your lomi lomi, breathe into your tension. 

A skilled and intuitive lomi lomi practitioner will naturally be drawn to your areas of tension and although they will never 'force' their way into these areas, you may feel your body/muscles wanting to 'resist', which can result in some pain/discomfort. 

The way to alleviate this is simply to breathe. When your lomi lomi practitioner finds an area that is particularly tense/painful, you should take a deep breath, and visually your breath going into that area. 

Then, as you exhale you will feel the tension/pain dissolve as that area relaxes. 

The key is to work with your practitioner and let them 'into' your body as they peel back the layers of tension, like removing the layers of an onion.